Privacy

Information we collect

If you contact Leeward Press or submit a request, we may receive information such as your name, email address and the information you include in the form.

If you buy a publication, purchase and order information may be provided through Payhip. Leeward Press does not receive or store your full payment-card number.

How we use it

Personal information is used to respond to enquiries, manage requests, provide customer support, deal with orders or download problems, maintain business records, and protect the operation of the website and publications.

Leeward Press does not sell personal information.

Services used by this website

The website is hosted using Cloudflare Pages. Contact and request forms are processed through Formspree. Digital purchases, checkout and file delivery are handled through Payhip and the payment options made available there, such as Stripe.

Those services may process technical, account or transaction information under their own privacy policies. They may also process information outside Australia depending on where their systems and service providers are located.

Cookies and analytics

Leeward Press does not currently run advertising or analytics tracking on the main website. Hosting, form and checkout providers may use cookies or process technical information where needed to operate, secure or improve their services.

How long information is kept

Information is kept only for as long as reasonably needed for the purpose for which it was collected, for customer support, business administration, accounting or legal obligations. Third-party providers may retain information under their own policies and legal requirements.

Access, correction and deletion

You can ask what personal information Leeward Press holds about you, ask for incorrect information to be corrected, or request deletion where appropriate. Use the contact page to make a request.

Changes to this policy

This policy may be updated if the website, services or information-handling practices change. The date above shows the most recent revision.

Questions or complaints

For a privacy question or complaint, use the contact page. Please include enough detail to identify the issue without sending sensitive payment information.